Cash Receipts (Part I of III)
This article represents the first of a three-part series discussing the potential for embezzlement within an organization by its accountant/bookkeeper/office manager (ABOM). ABOM is considered one of the most trusted employees within an organization, making them prime candidates to commit internal fraud. On a daily basis, an ABOM may be dealing with incoming cash receipts, cash disbursements, and processing payroll, including employee benefits programs and expense report reimbursements. This article, specifically, will address the ABOM‚Äôs ability to embezzle funds related to cash receipts using skimming and larceny techniques.
This article represents the first of a three-part series discussing the potential for embezzlement within an organization by its accountant/bookkeeper/office manager (ABOM).¬† ABOM is considered one of the most trusted employees within an organization, making them prime candidates to commit internal fraud.¬† On a daily basis, an ABOM may be dealing with incoming cash receipts, cash disbursements, and processing payroll, including employee benefits programs and expense report reimbursements.¬† This article, specifically, will address the ABOM‚Äôs ability to embezzle funds related to cash receipts using skimming and larceny techniques.
It is common for an organization to receive payments from customers/clients via check, credit card, or in some instances, cash.¬† In an ideal world, this process of receiving payments would be separated into multiple levels of job duties, including, at a minimum, somebody who receives the mail, an ABOM who records the transaction, and a third employee who makes the deposit.¬† This does not eliminate the risk of fraud associated with cash receipts, but it is the first step to stopping embezzlement.¬† Unfortunately, this is often times not the case within organizations leading to an ABOM with too much authority over incoming payments, which allows for a prime opportunity to steal.
Skimming is the first technique that can be used by an ABOM to embezzle funds from an organization.¬† Skimming is considered an off-books fraud, or in other words, the money is removed before it is recorded by the ABOM into the accounting system.¬† This means that in order for the fraudster to mask their theft, it is necessary to adjust the customer/client account accordingly so that their future billings are not shown as overdue as a customer/client complaint should uncover a fraudulent skimming scheme very quickly.
An ABOM who has control of receiving customer/client checks and entering them into the accounting system has a perfect opportunity to embezzle funds using a multitude of techniques.¬† When one single employee is covering both of these functions, it is simple enough to steal the incoming checks, but in some cases, more than one employee can collude.¬† Once a client payment check is stolen, the ABOM committing the fraud will need to convert the money so that they can have access to funds.¬† This can include the use of one of the following:
- Using an accomplice at the check-cashing institution
- Dual endorsement of the check
- If payable to a person, forge the endorsement
- Open an account in a similar name to the victim company
- Alter the payee designation, endorse in own name
- Swap the check for an equal amount of cash receipts
A customer/client who is credited with the wrong amount is almost guaranteed to complain and uncover any discrepancy in their billings whether it is due to error or fraud.¬† Therefore, when a fraudster is in control of both receiving and posting, or there is collusion amongst employees, there will be a need to mask the client account to ensure their account is not overdue.¬† In order to accomplish this, the ABOM will have to post the skimmed payment to a customer account, which typically requires an entry to the cash account which will cause an imbalance when compared to the actual bank account.¬† There are multiple ways for an ABOM with too much authority to cover this up.
A lapping technique could be used by an ABOM to cover up the theft of a check.¬† This is when, in order to cover the stolen check from a client, the ABOM will use another client payment and apply their funds towards the missing payment.¬† This can become a complex scheme because now the second client account will be understated, requiring a third payment to be applied to the wrong account.¬† It is a never-ending cycle as there will never be enough cash to cover what the fraudster stole.¬† By examining the difference in the date of the client payments and the date it was posted, a lapping scheme can be uncovered.
It is also possible that somebody embezzling funds by stealing checks may attempt to doctor future invoices or billing statements so that the client is never aware their account is out of balance, and the fraudster never actually posts the payment.¬† This is unlikely to succeed, considering, somewhere down the line somebody in charge of the outstanding accounts will recognize the discrepancy and go looking for payment from the customer/client, which will inevitably uncover the scheme.
It is more likely that an ABOM will attempt to cover the past due balance of a customer/client account by making false entries to the accounting system.¬† In order to conceal the fraud, an ABOM who has stolen a check can make an entry to an expense account instead of the cash account.¬† This will hide the skimmed amount in a potentially cluttered or obscure expense account while keeping the cash account unchanged and the client account up to date.¬† The following is a fraudulent entry to an expense account for somebody stealing a $10,000 check paid by ABC Company for services:
As the reader can see, the cash account, which would typically be the account debited, remains untouched while the company making payment received a credit (deduction) to their receivables account.¬† This keeps the cash account in balance and keeps the customer happy that their payments were applied.¬† Another entry that is similar to the expense account entry would occur if the ABOM decided to create a fictitious client receivables account.¬† This would mean that in order to hide the fact that there is an outstanding check, the ABOM would create a company that is not real and debit (increase) their receivable account so that it would age without being noticed by an actual client and then be written off as bad debt down the road.¬† This entry would be shown as follows using the same situation as above:
This entry has now created a receivable that is overstated and due from a fake company that will never make a payment since they do not exist.¬† The other approach is to use an existing customer/client account with a very large outstanding balance that is overdue and has aged to the point of being written off.¬† By doing this, it may be possible to conceal a small amount.¬† This entry is especially effective if the past due client is paying minimal or no attention to incoming statements or invoices and has no intention of paying the outstanding balance.
To go even one step further, rather than using a fake client account or an aging delinquent account, some ABOMs have authority to write off a customer balance themselves.¬† In other words, when an ABOM collects the mail and converts a check to be used for their personal gain, they can then post the amount paid into a bad debt expense account and write it off while never being posted to the client account at all.
The following are good techniques to minimize the risk of a skimming scheme affecting the organization and if these are not being followed, can expose the firm to unnecessary risk of embezzlement:
- The mail is opened by someone independent of the accounts receivable ABOM or other accounting employee who may initiate or post journal entries;
- Delivery of unopened business mail is prohibited to employees having access to the accounting records;
- The employee who opens the mail should:
- Place restrictive endorsements (‚ÄúFor Deposit Only‚ÄĚ) on all checks received;
- Prepare a list of money, checks, and other receipts;
- Forward all remittances to the person responsible for preparing and making the daily bank deposit;
- Forward all remittances to the person responsible for comparing it to the authenticated deposit ticket and amount recorded;
- Use a lock box for items yet to be deposited;
- Deposit cash receipts daily;
- The accounts receivable ABOM should be restricted from:
- Preparing the bank deposit;
- Obtaining access to the cash receipts journal;
- Having access to collections from customers;
- The cashier is restricted from gaining access to the accounts receivable records and bank and customer statements;
- A person independent of the cashier or accounts receivable functions handles customer complaints.
Larceny is when an employee steals cash, or check in the case of an organization, after it is recorded into the accounting system.¬† This fraud is more difficult to conceal as the ABOM would already have recorded the item but would steal the check ready to be deposited.¬† The most common type of larceny scheme involves an employee who works the cash register and removes cash by using another employee‚Äôs access code and concealing the fraud via false refunds or voids.¬† In the case of an organization, as previously discussed, this is not how business is done.¬† Therefore, in order for an ABOM to conceal a larceny scheme it would truly require no separation of duties or a significant collusion scheme.
When a check payment is received and the ABOM collects the mail or is given the mail from somebody else, the scheme would be considered larceny if the ABOM then proceeded to enter the payment as usual to the customer/client account.¬† Then when preparing the deposit they would steal the check.¬† This would cause an issue because the cash account on the books would be out of balance with the bank account forcing the ABOM to make an entry to show that nothing was paid on the client account, such as a false discount.
The other larceny scheme that could be perpetrated by an ABOM of an organization would be stealing client checks after the deposit has been prepared.¬† In other words, it is typical that once the payments are collected from the mail and then posted to the appropriate account by the ABOM, there should be an employee who prepares the deposit slip, keeps a copy for themselves and then a different person who takes the deposit to the bank to be processed.¬† If this process is correctly followed, the firm should then reconcile the deposit slip that was verified by the bank and the original deposit slip prepared at the office.
If the organization follows this process of using separate employees to prepare the deposit, take the deposit to the bank, and reconcile the deposit, it will be difficult for an ABOM to conceal the theft.¬† If a firm follows those guidelines, the only way to conceal the discrepancy in deposit slips would be to alter the deposit slip after it is processed by the bank.¬† It is much easier for an ABOM to steal a check from the deposit if a company does not reconcile the original deposit slip to the deposit slip handled by the bank.¬† In this case, there would be no need to alter the original deposit slip.
If the ABOM is the only person who handles a deposit after entering it into the accounting system, they can simply prepare an incorrect deposit slip and deposit the amount to the bank without the stolen check.¬† In either of these situations, it is still necessary for a fraudster to conceal the theft as the cash account on the books will not match the cash account at the bank.¬† The first technique, which was previously discussed, is lapping the deposits with the next day‚Äôs deposits.¬† As we know, this technique will only work as long as there are consistent cash receipts incoming each day.¬† Fortunately, this may not be the case for an organization collecting large checks from few clients rather than a high volume of small payments.
Another common method for hiding the larceny scheme would be to record the deposits that were stolen and never deposited as deposits in transit.¬† This would make it seem like the amount that was stolen is correctly entered on the books but the bank has simply not cleared the check yet, which would explain the discrepancy in the account balances.
Typically, it is more difficult for a fraudster to conceal a larceny scheme in comparison to a skimming scheme.¬† For an organization to avoid becoming a victim to their ABOM or accounting clerk, it is necessary to use the following detection techniques and controls according the U.S. Fraud Examiners Manual:
- Cash receipts must be complete. Each day‚Äôs receipts must be promptly collected and deposited in full;
- An independent listing of cash receipts should be prepared before the receipts are submitted to the cashier or accounts receivable ABOM;
- An independent person should verify the listing against the deposit slips;
- Authenticated deposit slips should be retained and reconciled to the corresponding amounts in the cash receipts records;
- The bank deposit should be made by someone other than the accounts receivable clerk. A person independent of the cash receipts and accounts receivable functions should compare entries to the cash receipts journal with:
- Authenticated deposit slips;
- Deposit per the bank statements;
- Areas where physical handling of cash or check takes place should be reasonably safeguarded;
- Separate all of the following duties related to cash receipts:
- Cash receipts;
- Cash counts;
- Bank deposits;
- Deposit receipt reconciliation;
- Bank reconciliations;
- Posting of deposits;
- Cash disbursements;
- Require employees to take vacations and have somebody fill in their duties.
As the reader can see, the overarching theme to this article is the fact that it is necessary to separate the duties related to cash receipts.¬† It is very common in an organization, and especially so in a small or medium size one, to have a very small staff working in the accounting and bookkeeping department.¬† This makes an organization very susceptible to fraud at the bookkeeping level.¬† By adding more layers to the duties performed when a check is received, posted, and deposited is the key to avoiding a potentially devastating embezzlement by an ABOM.¬† The next article in this series will be a continuation of ABOM embezzlement but will be related to the cash disbursement side of an organization.
This article series is reprinted with permission from the author as previously published on McGovernGreene.com.
Craig L. Greene, CPA, CFF, CFE, MAFF, MCJ, is a founding partner of McGovern & Greene LLP, a forensic accounting CPA firm with offices in Chicago and Las Vegas.
Mr. Greene can be contacted at (702) 818-1168 or by e-mail to Craig.Greene@mcgoverngreene.com.