For outsiders observing a scandal at a company or organization, the situation often seems implausible or incomprehensible.  How did leaders let it happen?  Why did so many people go along with the wrongdoing?  And for so long?  The bigger the fallout, the more we shake our heads in disbelief.  Kellogg’s Maryam Kouchaki on understanding—and avoiding—ethical breakdowns. To read the full article in strategy+bu ...

Assess Change, Communication, Control, and Emotions before Implementing Changes Exploring change, communications, control issues, and emotions is often the best way to begin to understand what is causing conflict in the workplace, and what can be done to curb or control the situation. Once there is a basic understanding of these elements, it is much easier to develop a management strategy that constructivel ...

The Benefits of Active Listening Practicing active listening can be difficult in the distraction-filled business world, but it's critical for engaging employees and letting them know you value their ideas and opinions.  Managers should still ask for input and feedback from their direct reports even if they aren't sure they will be able to fix the issues that are raised.  Samantha White, CGMA Magazine senior ...

At TLNT:  The Business of HR, John Hollon reports on a new nationwide survey of 174 employers by OI Partners, an organization that describes itself as “a global talent management company, renowned for its highly personalized services …  (specializing) in mid-level, executive and group outplacement; executive coaching; leadership development and workforce solutions.” Being a team player (selected by 71 perce ...