How the Best Managers Practice Attentiveness Attentiveness is a common trait for managers who excel in the workplace.  The best leaders treat employees as individuals, make feedback a priority, and listen to what their staff has to say.  Sydney Finkelstein is the author of Superbosses: How Exceptional Leaders Manage the Flow of Talent from which this article was adapted. To read the full article in the Harvard Business Review, click: What Amazing Bosses Do Differently.