How does a business valuation appraiser become top of mind? For an expert to be top of mind in the mind of their target audience, this audience wants to see examples of the writer’s passion, personality, and perspective—the last item meaning, “show me how you would approach and solve this problem.” To do this, the writer needs original content. Content that is educational, a bit entertaining, and likely to provoke some thought or emotion. Content that will keep your audience engaged and growing. This article discusses the successful strategies used by the author of the article. Last month I hit…
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Why isn’t that client opting for the higher level of service? Why hasn’t that prospect accepted my proposal? Why can’t these people see the value in what I do? Can’t they see I’m an investment, not a cost? Oh, sorry—I’m not talking about your clients and prospects. I’m speaking for your current and potential vendors, i.e., that means you, but from someone else’s perspective. In this article, the author proposes that we reflect on why prospects shop for services and recognize that, perhaps, we are not offering them what they need and that we too do the same. Why isn’t…
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From week to week, we need to work on making our practices better and more effective. It can be hard. It takes a commitment of time and effort, energy, and thought. But what IS easy is making small improvements from week to week that, over the course of say, a month, make a dramatic difference in the efficiency or effectiveness of our practice processes and procedures—by identifying and getting rid of drag and waste. So here are 18 ideas that can help. Got any engineering-type friends? If you do, you know they are all about substance over form. Performance over…
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Has Work-Life Balance Changed After COVID-19? In this article, the author shares a personal story regarding how the COVID-19 outbreak affected her role as a professional and mother. The story shared is about perseverance and focus, and emerging emotionally stronger as a mother and valuation professional. Like many valuation analysts, I began my career at a CPA firm. Several years into my career, I became a mother. I was passionate about my work and wanted to continue my career but did not want to outsource motherhood. I gained valuable experience from some of the professionals I worked for but ultimately…
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We all need to get everyday work stuff done. Often though, doing the everyday work stuff leaves little time to get the big work stuff done. Stuff that can make a huge difference in your practice (and your life). In this article, the author describes six rules he follows to get those important matters done. We all need to get everyday work stuff done. Often though, doing the everyday work stuff leaves little time to get the big work stuff done. Stuff that can make a huge difference in your practice (and your life). Stuff that can make those valuation…
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This article builds on the author’s May 11, 2022 “Being Different is More Profitable Than Being Better” article. In this article, the author provides five questions that my enable one to differentiate oneself from the competition. How do your clients think you’re doing? You don’t know unless you ask. Because knowing what they want and then giving it to them is the easiest (if not the best) way to stand out. This week’s topic builds on my last QR article Being Different is More Profitable Than Being Better. Towards the end of that article, there were some suggested questions we…
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There are two ways to set ourselves apart from the competition—be different or be better. Being different is more effective, but it takes some effort to demonstrate how we are different. Being better is less effective, but it takes almost no effort to draft the usual platitudes. The author shares his views on the respective choices and rewards. There are two ways to set ourselves apart from the competition: be different or be better. Being different is more effective, but it takes some effort to demonstrate how we are different. Being better is less effective, but it takes almost no…
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Alternative Means to Effectively Gauge Business Operations and Assist Owners Three ratios that are widely used have validity because they are either used in business valuations, loan covenants, reports to stockholders in Form 10-Ks, used when financial statement analyses are performed, or have familiarity because they have become entrenched in the system. The author of this article considers reliance on these three ratios as “inadequate in advising clients that need effective information to operate their businesses” and perhaps do not help in isolation valuations drivers that assist managers in operating businesses. The author discusses other metrics that provide better insight.…
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Most of us want big results with our practices. We want to be sought after in our industry and have a line of prospects waiting to become clients. We want fees that reflect our value and not our time. The question is: What are we doing to make that happen—taking risks or doing the hard work? In this article, Rob Burkert discusses the consequences of each choice. Most of us want big results with our practices. We want to be sought after in our industry and have a line of prospects waiting to become clients. We want fees that reflect…
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Part II of II This is the second of a two-part article (read Part I) related to the proposed (mostly) GAAP-based income tax in the (perhaps fatally wounded) Build Back Better Act. While the Build Back Better Act may be dead, the GAAP-based income tax is a polarizing concept that may be resurrected soon. The first part focused on why there is a push by some—and pushback by others—on such a tax. The second part imagines some changes that may occur in a world where big companies pay taxes based (mostly) on GAAP income. Here, the author envisions many items…
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Delicate Balancing (and a Backbone) Required Rarely does a week pass in white collar and investigation or SEC-regulatory outside counsel life that an auditor or government enforcement attorney does not request some form of interim or final read-out or update. These requests for information can encompass investigative process and factual findings, lists of search terms, interview outlines, or similar investigative materials. However, this information, if provided, presents a very real risk of privilege waiver. This article encourages pushback against the “nobody else ever fights us on this” contention often heard from government enforcers and outside auditors wanting to “better understand”…
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What You Should Know About Them The world as we know it is rapidly changing and the COVID-19 crisis has accelerated the pace of that change. Some experts estimate the pandemic advanced the digital transformation timeline by seven years. These changes have opened many new opportunities for cybercriminals who have adeptly exploited these vulnerabilities. This article will summarize the trends that have created these opportunities as well as the ways in which cybersecurity experts are fighting back. The world as we know it is rapidly changing and the COVID-19 crisis has accelerated the pace of that change. Some experts estimate…
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A Transition Planning Tool Kit This is an abridged article published by the author. The original article is longer and contains forms referenced but not included here. The author has prepared a tool kit to assist sole practitioners and smaller partnerships with a method of having their practice sold or continued in the event of an untimely death or disability. This tool kit has been prepared to assist sole practitioners and smaller partnerships with a method of having their practice sold or continued in the tragic situation of an untimely death or disability. The forms can be used and filled…
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Rather than reacting to developments on Monday, take action earlier to jumpstart the week. In this article, Rod Burkert shares five things he does to remain active and plan the week ahead. Our RV travels cause us to keep some pretty weird hours. But one thing I never alter is how I prep for the coming week. I’m a fussy to-do list maker. And a meticulous scheduling planner. These two habits intersect every Sunday morning over coffee and scones. I do five things to make sure I own my week and minimize operating in a Monday morning reactive zone. And…
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We sometime make decisions that seem right, but in hindsight, we wonder what we were thinking at the time. Over committing is exhausting. In this article, Rod Burkert shares his thoughts on how to get back on track and focus on the main priorities. I don’t know about you, but sometimes I look at an event on my schedule and think: Why did I agree to do this/write that/be there? I’m sure it made sense at the time, but now—when I am trying to get something important done—I’ve got to do this! So how do you put a brake on…
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In this article, the author shares with readers that a number of practitioners expect a slow 2022; this is a departure from the current work frenzy. He shares his advice regarding what to do in anticipation of that fear. I have been talking to many of my colleagues lately—mainly, those who specialize in tax purpose valuations. Collectively, they have been, and they are up to their a$$es in alligators—resulting from the ongoing influx of E/G work triggered first by the COVID-19 pandemic and then the change in Presidencies. Collectively, they expect they will be much less busy come 2022. Feast…
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Not all referral opportunities pan out. And there are two reasons why. This article explains those two main reasons. I want that new client. I need that new client. I am perfect for that new client. I deserve that new client. Dang! Why didn’t I get that new client?! Unfortunately, not all referral opportunities pan out. And there are two reasons why. Reason #1: Your Referral Source Didn’t Refer You Ouch! Hinge Marketing asked referral sources to list the top three reasons “most likely to decrease the probability of referring a service provider.” The results: 52%—Absence of visible expertise 19%—No…
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Last month, Rod Burkert wrote about the four worst ways to generate new clients. Well, then there has to be the four best ways—right?! Read on! Here, Rod Burkert describes what you must do more of to get new clients. Last month, I wrote about the four worst ways to generate new clients. Well, then there has to be the four best ways—right?! Read on! For most businesses, getting referrals is usually a top marketing priority. Who is going to discourage referrals, right?! And while we know referrals are important, do we understand how they actually work (or not)? That…
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Post Closing Task List This article provides readers with a checklist used at a business transaction that just closed. The list was adapted from e-mails sent by the author to clients immediately after the closing. The list includes what they can and should do following the closing and is a way to further involve oneself in post-closing activities. The list collects all the different things (personal, investing planning, and business) the client would need to become involved with and think about, including the final sales’ price adjustments. This is a checklist for clients that just closed on the sale of…
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That You Think Still Work What are the most effective ways to market professional services? In this article, Rod Burkert shares the four worst ways to get new clients. We all know the “generally accepted” marketing techniques to create referral opportunities that can lead to new clients. We also know the mileage of different techniques can vary. What if I could tell you the worst (and best) ways? Backed up by research? Well, I can. Because a while back, I attended Hinge Marketing’s Referral Marketing for Financial and Accounting Firms webinar. Hinge surveyed 1,691 referral sources in professional service firms…