Many of us today work in a cross-cultural environment. In such a setting, meaning may differ greatly when a writer comes from a culture different from that of the reader, whether the communication is between colleagues or those doing business with one another. This advice can help you compose and interpret professional correspondence. To read the full article in Financial Management, click: Avoiding Cultural Mishaps in Your Business Writing.
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Effective Opening Statements in Mediation What is an effective opening statement? How does one prepare such a statement? In this article, Nancy Neal Yeend, an experienced mediator, shares the steps and processes that lead to an effective opening statement and how that statement can lead to resolution of disputes.